当然，最佳的回答就是曾经能够与团队很愉快地相处工作。面试者会提到其他团队成员和他/她自己对于团队的贡献，以及他/她所学到的与他人友好相处的方法。你就会知道，这位面试者能够把强烈的团队精神落到实处(并且他/她的第一反应就是主动与他人合作)。

　　2."Can you tell me about a time when you had to ask for help?" “你能说说你需要他人帮助的事情吗?”

　　This is one of my all-time favorite interview questions. Why? Because smart candidates know that every answer should make them look like the best choice. So, seeing how an applicant approaches this question will let you know if he can describe (and view) himself as an asset, even when discussing a failure.

　　这是笔者最喜欢提问的面试问题之一。为什么呢?因为聪明的面试者就知道每一个回答都应该让他们看起来是最佳的选择。所以，看看这位求职者是如何回答这个问题的，就能够让你了解到他如何让他自己有价值，即使是在讨论挫折的时候。

　　The red-flag answer here is, "I can’t really remember the last time I had to ask for help." This person thinks the only way to make a good impression is to be perfect. He not only lacks self-awareness, but he could be a dangerous hire, because when he makes a mistake (and who hasn't?) he may not be comfortable telling anyone.

　　最危险的回答是：“我实在无法回忆起上次我寻求帮忙的时候。”这位面试者单纯地认为留下良好印象的唯一的方法就是表现完美。他不但自我意识薄弱，而且如果聘请他对团队来说可能是一个威胁，因为一旦他犯了错误(谁不会呢?)，他可能并不能理性地告诉别人。

　　A second-rate answer would be one that includes a "fake" example (similar to the cop-out answers to "What’s your biggest weakness?"). An example of this would be something along the lines of: "I thought I had the best solution to a problem, and then I hit an obstacle and reached out to someone, and then I realized I did have the best answer all along." This candidate gets points for reaching out to someone else when she needed a sounding board, as well as having the ability to take a step back and reassess when things weren’t working, but she still isn’t comfortable admitting to making a true mistake.

　　另外一个相对也不算理性的回答，就是包含“虚假”的例子(类似于逃避“你的最大缺点是什么?”的回答)。比如这样的回答：“我认为我有解决这个问题的最佳方案，然后我清扫了障碍并向他人给予援助，然后我就发现其实我一直都能够找到最佳的解决方法。”这一位面试者能够意识到他人需要回应的时候给予了帮助，并且能够在事情不如意的时候退一步重新评估，但她仍然无法正面承认自己犯了错误。

　　The best answer is one in which the candidate identifies a mistake she made and how she learned from someone else. Why? Because it takes learning experiences in prior roles to apply the lessons learned to a future position. Moreover, an answer like this gives a candidate the chance to speak sincerely about mentorship and growth — which is great for her to share and for you to hear. An ideal answer might sound something like:

　　这个问题的最佳答案应该体现出，这位面试者能够意识到自己犯的错误并能够从他人身上学到经验。为什么呢?因为这样能够从职位更高的成员身上获取到未来提升职位的经验。再者，类似这样的回答可以给面试者一个机会表达自己对于导师和学生关系以及个人的成长的看法——对她是一个很好的分享经验，对你是一个很好的故事。理想的回答应该像这样子：

　　“I remember a time at my first job when a disgruntled customer called, and no matter what I said, I couldn’t seem to make her feel any better. Even though she didn’t ask to speak to a manager, I asked my supervisor to speak to her and listened as he ably addressed her concerns. There were some key phrases he used to defuse the situation that I simply hadn’t heard before. I paid attention to what he said so that I was prepared the next time I had to handle a situation like that for myself. ”

　　“我记得在我的第一份工作的时候有一位不太高兴的顾客给我们致电，而且无论我说什么，她似乎都没有感觉满意一点。即使她没有要求与经理面谈，我也主动请求我的上司与她沟通，听取她的需求。上司表达了一些缓解紧张局面的说法，都是我从未听到过的。我留心去听他说以便下次处理同样事情的时候能够有所准备。”